A power outage can affect the ice maker and water dispenser on a Frigidaire side-by-side like the LFSS2612TE4 in a few ways, and most of them are easy to fix. Work through these in order.
1. Give the ice maker time
After power comes back, the freezer has to get cold again before the ice maker starts a cycle. That can take up to 24 hours, and the first batch of ice takes a few hours after that. If it has been less than a day, wait. Also make sure the ice maker isn’t switched off: check the on/off switch or wire arm on the ice maker and the ice setting on the control panel.
2. Check the water supply
Since both ice and water stopped at the same moment, look at the water supply first:
- Well water: if your home is on a well, the outage may have tripped the well pump or left the pressure low. Check that the kitchen faucet has normal pressure. The refrigerator needs at least about 20 psi to fill.
- Shutoff valve: make sure the valve on the line feeding the refrigerator is fully open.
- Water filter: take the filter out and put it back firmly, or try the bypass plug if you have one. A filter that isn’t fully seated stops both ice and water.
3. Check the dispenser lock
Many Frigidaire models have a lock on the dispenser panel. If the lock symbol is lit, the dispenser won’t work. Press and hold the Lock button for about 3 seconds to turn it off.
4. Look for a frozen water line
On side-by-side refrigerators, the water line runs through the freezer door. Temperature swings during and after an outage can freeze water in that tube. If you hear the valve open (a buzz behind the fridge) when you press the water paddle but nothing comes out, a frozen line is likely. Unplug the refrigerator for a few hours with the doors open and towels on the floor, or gently warm the line in the door with a hair dryer on low.
5. If nothing above works: a power surge
When power returns after an outage, the surge can damage the water inlet valve (on the back, at the bottom) or the dispenser control board. Since both ice and water stopped together, the inlet valve is the most likely part, because it feeds both. A technician can test its coils with a meter. It’s a common, moderately priced repair.
Your refrigerator is still keeping food cold, so this isn’t an emergency. Keep a thermometer inside to confirm it holds 37°F in the fridge and 0°F in the freezer.